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MEMBER AGREEMENT

About this agreement
Your use of the dial-up Internet access service ("Service") provided by Big Pond Cambodia (in this agreement referred to as "we" and "us") is subject to the terms and conditions of this agreement. Please read these terms and conditions carefully.

This agreement begins when we accept your application for membership and continues until terminated by either party.

What we must do
We must provide you with the Service, provide you with a member identification to access the Service and notify you by mail or electronic mail of any variation to this agreement or the charges payable by you.

We must make all reasonable efforts to ensure the continuity of the Service. However, our liability for negligence, breach of contract or contravention of any law as a result of our failure to provide the Service or any part of it, or any problems with the Service which cannot be lawfully excluded, is limited, at our option and to the maximum extent permitted by law, to resupplying the Service, or to paying for resupply of the Service.

We may use and disclose information about you for marketing, planning and product development, subject to privacy obligations imposed on us by law.

We will send your invoices through email to the main account every month. Your billing date is the day you signed up.

We do not check the content of information accessed using the Service, and we are not liable for loss or damage that you or anyone else suffers as a result of using this information. Your use of the Service is your responsibility and entirely at your own risk.

When your usage rises up to 80% of balance limit, our system will send a warning message through email.

What you must do
You must pay all fees incurred for use of the Service through your member identification and password. The current fees are as advised in the application information provided to you, and may be accessed from the Big Pond Cambodia home page. We may vary these fees from time to time on one month's notice to you. Monthly fee is paid in advance and is non-refundable.

You agree to pay all fees charged to you within 7 days upon receipt of the invoice. If we do not receive any payment from you, the Service will be temporary locked without further notice and you have to be responsible for the next monthly fee invoice.

You acknowledge that you are aware that some of the content accessible on the Internet is unsuitable for minors and warrant that no minor will be using the service using your member identification and password without your express permission and under your personal supervision.

You are responsible for the cost of telephone calls from your telephone to the telephone number of the point of presence you select.

You are responsible for all equipment and software necessary to access the Service.

You must adopt appropriate measures to ensure the security of your member identification, member password and your data. Should any other person obtain your password and use your account, it is totally your responsibility to pay the account.

Your account will be automatically locked when your usage rises up to the deposit or above.

What you must not do
You must not resell the Service, or permit any other person, other than adult members of your household or others with your express permission and under your personal supervision, to use your membership identification and password to access the Service. You accept responsibility for all aspects of use of the Service by all persons using your member identification and password.

You must not use the Service for any activities which breach any laws or infringe any third party rights, or breach any standards, content requirements or codes promulgated by any relevant authority. You must not use the Service in a way, which interferes with its availability for other users. You must not use the Service to defame, harass or menace any other person. You indemnify us from and against all actions, claims, suits, demands, liabilities, costs or expenses arising out of or in any way connected to your use of the Service.
You must not assign your rights under this agreement.

If, in our reasonable opinion, you breach these terms and conditions, we may suspend your access to the Service.

Ending this agreement
You may end this agreement before your billing date by filling the cancellation form at BigPond office; otherwise, you will be responsible for the next monthly subscription fee.

Proof of identification is important to bring along with to get back the deposit while you terminate your account.

Ending this agreement does not affect the provisions regarding indemnity and limitation of liability.


General conditions
We may assign or novate this agreement by giving you notice in writing.

We may vary any terms or conditions of this agreement at any time by one month's notice to you. Your continued use of the Service after such notice will constitute acceptance of the variation.

Notices under this agreement must be hand delivered or sent by facsimile or by electronic mail.

Agreed:
Customer's Signature BigPond Officer
(Stamp)

--------------------------------------- -----------------------------


Name:........…………………………… ………………………..

Date: .......…………………………..… ……………………….

 

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Address: #56, Norodom Blvd, Phnom Penh | Tel:(855) 23-430000; Fax:(855) 23-430001