In this issue:-

1. Ongoing BigPond Off Peak

With our off peak offer you get 30% off normal connection charges between the hours of 10:00pm and 6:00am. You don't have to do anything to join, simply be "online" with BigPond between the hours of 10:00pm and 6:00am to get discount.

2. Siem Reap Update

We have just improved our connectivity in Siem Reap with the installation of new modems on Monday, June 4th 2001. We expect faster and more reliable connections for our customers in Siem Reap.
Other infomation:
A. BigPond has introduced a dial-in server in Siem Reap, which provides full internet and email services, the access number is 063 964700.
B. The Siem Reap payment center where you can make your account payments and sign up is located at #147b, Sivatha Street, Siem Reap.

3. BigPond's 4th Anniversary

On June 1, 1997, BigPond first opened its doors to welcome Internet and email users in Phnom Penh. Since then, we have stood by our commitment to keep Cambodia well-connected. We celebrate this month as our anniversary month and wish to extend our warmest thanks to our customers. With 4 years behind us, we look forward to the coming year as we continue to keep you well-connected.

4. Prevent Fraud / Password Protection

We would like to remind you that your account can only be accessed using your username and password and you are responsible for all charges associated with this access. Therefore, it is important that you take extra care that you protect your password. There continues to be a growing number of cases of fraudulent use of Internet accounts in Phnom Penh. Sometimes customer passwords are passed on in good faith, in other cases the password has been extracted from the user's computer or via special software programs installed in some WEB café computers.

We suggest the following simple precautions to reduce the likelihood of your account being frauded:
- Do not tell anybody your password.
- Change your password regularly using BigPond's online account management page.
- Choose passwords that are difficult to guess include letters and numbers.

Change your password immediately following any of these events:
- If ANYONE has had unsupervised access to your computer, this includes ANY computer technicians.
- After accessing your BigPond account from web cafés in Phnom Penh.
- At your request, you have given BigPond support engineers your password to download or to delete messages for you.

Note that BigPond office provides private, secure facilities at the office for customers to change their passwords. The Bigpond staff can guide you through the process. You can also change password on line, if you prefer. You can make it a regular practice to change your password every time you come to the office to pay your account.

For details on how to change passwords, please look at Bigpond home page and click Account Security Or go to this link: http://www.bigpond.com.kh/members/Acct_sec_adv.html

5. Virus update

Virus/Hoax Update:
Soon BigPond will feature a virus update portion in its website. In the meantime, visit the following sites for some virus/hoax update.
http://clinic.mcafee.com/clinic/ibuy/campaign.asp?cid=2251
http://www.antivirus.com/vinfo/virusencyclo/default5.asp?VName=VBS_LOVELETTE
R.CN
http://www.antivirus.com/vinfo/hoaxes/hoax5.asp?HName=SULFNBK%20Hoax